Customizing the “From” Name in Employee Reminders¶

Employee Reminders gives you flexible control over how messages appear in Slack — including the ability to customize the “From” field so notifications match your organization’s branding and communication style.

This guide explains available options and how to use them effectively.

⭐ What the “From” Field Controls¶

The From field determines the display name shown at the top of reminder messages.
By default, messages appear to come from Employee Reminders, but paid plans allow you to update this to match your team or department.

Common examples:

HR Team
Security Operations
People Team

This helps employees clearly understand who the message is coming from and increases engagement with reminders.

✔️ Feature Availability by Plan¶

Free Plan¶

“From” name cannot be customized.
Messages always appear from Employee Reminders.

Paid Plans¶

Full control over the From field when sending messages.
Choose a custom sender name or send using your personal Slack identity.

Enterprise Plan¶

Includes all Business plan features, plus:

Ability to customize the Slack app name
Ability to customize the bot display name
Ideal for organizations needing strict naming conventions or full white-labeling.

🔧 How to Customize the “From” field¶

When sending a new message in Employee Reminders, you can choose how the sender appears.
You’ll see two options:

1. Choose a Custom “From” Name¶

Use this option if you want the message to come from a team, department, or branded name.

Examples:

HR Alerts
Facilities Notifications

Enter the custom name directly in the From field while composing your reminder.

2. Send as Yourself¶

Instead of a custom label, you can choose to send the reminder from your individual Slack account.
This makes the message appear personal and is helpful for announcements that should come directly from you or your role.

🎯 Best Practices¶

Keep the sender name short and clear.
Use consistent naming across your internal tools.
Department-based names work well for recurring reminders.
Personal sending is best for one-off or manager-specific communications.

Need Help?¶

If you’re evaluating Employee Reminders and want to test all customization features, we can enable a full trial on your Slack workspace. Just reach out by emailing support@employeereminders.com, we’re happy to help you get the most out of your setup.